Mortgage Operation Support Manager
Location: Pittsburgh, PA
SUMMARY:
Responsible for effectively supporting the Operations Manager and the Mortgage Application Manager to develop and implement best practices within Mortgage Loan Operation and Sales.
DUTIES AND RESPONSIBILITIES:
- Function as a resource for training and information for operations and sales
- On Boarding for all new employees
- Assist in creating written procedures and training for Operations
- Assists the Operations Manager and Mortgage Application Manager with projects and daily tasks
- Takes over the daily tasks if the Operations Manager and Mortgage Application Manager is absent
- Assists the Operations Manager and Mortgage Application Manager in conducting meetings
- Maintains knowledge of the Home Mortgage Discloser Act (HMDA)
- Maintain and demonstrate proficiency with loan software (Mortgage Builder)
- Work with software providers to utilize LOS to fullest capacity, streamlining processes and procedure
- Assist Mortgage Application manager in Analyzing, preparing, and training for periodic updates to system software, and verify that enhancements are working correctly
- Serve as a contact person for re-disclosures, loan failing QM/ATR
assistants in Project Management- I.e. Visionet, ADMS, Priority Path
- Perform all other duties and tasks as may be directed by the Operations Manager and Mortgage Application Manager
POSITION REQUIREMENTS:
- Minimum 2 years college or work experience in same field with high school diploma
- PC literate with proficiency in the Microsoft Office Suite to include Word and Excel, database reporting, and mortgage loan systems
- Self-motivated individual who is detail oriented and able to multi-tasks
- Problem Solving- identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully
- Works well in groups
- Oral communication skills
- Written communication skills
- Team player
- Planning/organizing
- Professional
To apply please email resumes to: RosaRocco@howardhanna.com
HowardHanna.com